betjii's Privacy Policy

betjii ("we", "our" or "platform") is a trusted online betting and gaming platform in Bangladesh. We place the highest importance on protecting the privacy of our users ("you", "your"). This privacy policy explains how betjii collects, uses, processes, and safeguards your personal information.

By accessing betjii.cam or using our services, you agree to the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our platform.

This privacy policy applies to all digital services offered by betjii — including our website, mobile platform, live casino, sports betting, slot games, fishing games, and customer support channels.

betjii collects information from you in several ways. This information falls into two categories: what you provide directly, and what our systems collect automatically.

2.1 Information You Provide Directly

• Name, date of birth, and national identity details (provided at registration)
• Email address and contact information
• Payment details — bKash, Nagad, or Rocket account numbers
• Transaction history and financial logs
• Details of your communications with customer support
• Documents submitted for identity verification

2.2 Automatically Collected Information

• IP address, browser type, and operating system information
• Device identifiers and log data
• Browsing history on the site and page visit information
• Gameplay data — bet amounts, win/loss records, and session duration
• Information collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

For the purposes of identity verification and fraud prevention, we may receive limited information from trusted third-party service providers. This information is used solely to ensure security.

betjii uses the information it collects only for lawful and necessary purposes. We never sell your information to unauthorised third parties.

• To create, manage, and verify your account
• To process deposits, withdrawals, and other financial transactions
• To provide customer support and resolve issues
• To detect and prevent fraud, money laundering, and unauthorised activity
• To improve our services and test new features
• To meet regulatory requirements and fulfil legal obligations
• To maintain the security and technical stability of the platform
• To provide a personalised experience based on your preferences
• To send system updates, important announcements, and security notifications

The betjii website uses cookies and similar technologies to improve your browsing experience and ensure the platform functions correctly.

4.1 Essential Cookies

These cookies are essential for the basic functioning of the site — such as maintaining login sessions, managing security tokens, and preserving gaming session continuity. Without these cookies, the platform's core services will not work.

4.2 Performance Cookies

These cookies are used to understand how users interact with our site and to analyse platform performance. All data collected is fully anonymised.

4.3 Functionality Cookies

These cookies are used to remember your preferred language, interface settings, and other personalised options, so you do not have to reconfigure settings on every visit.

You can control cookies by changing your browser settings, however disabling certain essential cookies may prevent some parts of the site from working correctly.

betjii does not sell, rent, or distribute your personal information without permission. However, in the limited circumstances listed below, we may share specific information with third parties:

• Payment processors: Minimum necessary information is shared to complete transactions via bKash, Nagad, and Rocket
• Identity verification services: With authorised service providers to complete the KYC (Know Your Customer) process
• Game software providers: Providers such as Pragmatic Play, JILI, PG Soft, Spribe, and Evolution Gaming process gameplay data necessary to operate their games
• Legal obligations: Information may be shared with authorities pursuant to a valid court order, regulatory directive, or legal requirement
• Security purposes: With trusted partners to prevent fraud and ensure cybersecurity

Any third party with whom we share information is bound by strict confidentiality agreements and may only use that information for the specified purpose.

betjii follows industry-standard security technologies and practices to ensure the safety of your personal information. Our security framework is updated on a regular basis.

• SSL/TLS encryption technology used for all data transmission
• High-grade encryption methods applied to stored data
• Regular security audits and vulnerability assessments conducted
• Restricted access controls — only authorised staff can access your information
• 24/7 security monitoring and suspicious activity detection systems
• Rapid response plans in place for data breach incidents
• Regular privacy and security training provided to staff

Please note that no method of transmitting or storing information over the internet is 100% secure. While we strive for the highest level of protection, we cannot guarantee absolute security. If you notice any suspicious activity, contact us immediately.

betjii retains your personal information only for as long as necessary. Retention periods depend on the type of information and the purpose for which it was collected:

• Account information: For the duration the account is active and for a defined period after closure in accordance with regulatory requirements
• Transaction records: For the period required to meet legal obligations relating to maintaining financial records
• Gameplay data: For as long as needed for responsible gaming monitoring and dispute resolution
• Cookies and session data: In accordance with each cookie's defined lifespan, up to a maximum of two years
• Support communications: For a reasonable period for the purposes of issue resolution and quality control

Once the retention period ends, data is securely deleted or anonymised. Certain information may need to be retained for longer periods due to legal obligations.

betjii believes you should have full control over your own information. To that end, we ensure the following rights:

8.1 Right to Access

You may find out at any time what information we hold about you. Contact us to request a copy of this information.

8.2 Right to Rectification

If any information we hold about you is inaccurate or incomplete, you may request that it be corrected. This can be done through your account settings or by contacting us directly.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, some information may not be possible to delete where required by legal obligations or to protect legitimate interests.

8.4 Right to Object to Processing

You may object to the processing of your information for specific purposes, particularly in relation to marketing communications.

8.5 How to Exercise Your Rights

To exercise any of the above rights, contact our support team via live chat or email us at [email protected]. We will process your request as promptly as possible.

betjii's services are intended only for persons aged 21 or older. We do not knowingly collect any personal information from minors.

An age verification process is conducted at registration. If we become aware that someone under the age of 21 is using our platform, their account will be suspended immediately and any collected information will be deleted.

If a parent or guardian believes their child has registered on betjii, please notify us immediately at [email protected].

betjii may update this privacy policy from time to time — due to regulatory changes, technological improvements, or business needs. For any significant changes to the policy, we will:

• Update the "Last Updated" date at the top of the page
• Notify registered users by email of important changes
• May display a notice about the changes when you log in to the platform

If you continue to use betjii after any changes, you will be considered to have agreed to the terms of the updated policy. We therefore recommend reviewing this page regularly.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. betjii's customer support team is always ready to assist you.

When submitting a privacy-related request, please use your registered email address so we can verify your identity and process the request appropriately.